What happens if I'm not satisfied when I receive my order?

We really want you to be happy with your printing so if you find a printing error you will need to notify us within 7 business days of completion of your order. If your order was shipped right after completion you will need to notify us within within 7 days of the delivery date. Please submit a trouble ticket and include your contact information and order number along with a description of your concerns. We may require you to send samples or return your entire order at your cost. In the event of a printing error by Clubcard we will give you the choice to reprint your order or we will refund what you have paid including return shipping costs.